Privacy Policy

Last Updated: January 15, 2026

1. Introduction

SpeakWise ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information:

  • Name, email address, phone number
  • Professional information (job title, company, industry)
  • Payment information (processed securely by third-party providers)
  • Communication preferences and feedback

Usage Information:

  • IP address, browser type, device information
  • Pages visited, time spent on pages
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • Provide and improve our coaching services
  • Process payments and manage bookings
  • Send service updates and marketing communications (with consent)
  • Respond to inquiries and provide customer support
  • Analyse website usage and improve user experience
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Payment processors, email services, analytics tools
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

5. Your Rights (GDPR/UK Data Protection)

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a portable format
  • Objection: Object to processing of your data
  • Withdraw Consent: Opt out of marketing communications

To exercise these rights, contact us at: privacy@speakwise.com

6. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Limited access to personal data
  • Secure payment processing (PCI DSS compliant)

7. Cookies and Tracking

We use cookies to enhance your experience. You can control cookies through your browser settings. See our Cookie Policy for details.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Client records are typically retained for 7 years after service completion.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Email: privacy@speakwise.com
Phone: +44 (0) 20 1234 5678
Address: SpeakWise, London, United Kingdom