Privacy Policy | SpeakWise

Who we are

SpeakWise Ltd (company number 16649041) is a professional communication coaching service based in the United Kingdom. We operate at speakwise.uk. When this policy refers to "we", "us" or "our", it means SpeakWise Ltd.

What information we collect

We collect information you provide directly to us, including:

Name and email address (via our quiz and contact forms)
CV and career documents (uploaded at checkout)
Payment information (processed securely by Stripe — we do not store card details)
Booking information (via Calendly)
Communications you send to us

We also collect limited usage data automatically (pages visited, device type, browser) via cookies and Meta Pixel to understand how our site is used and to deliver relevant advertising.

How we use your information

To deliver the coaching services you have purchased
To review and rewrite your CV as part of your package
To book and manage consultation appointments
To send you service-related communications
To send you marketing emails (only with your consent)
To improve our website and services
To comply with legal obligations

Legal basis for processing

We process your data under the following lawful bases under UK GDPR:

Contract — to fulfil the service you purchased
Legitimate interests — to improve our services and communicate with prospects
Consent — for marketing emails and cookies

Who we share your data with

We use the following trusted third-party services to operate SpeakWise:

Stripe — payment processing
Calendly — appointment booking
Meta (Facebook/Instagram) — advertising and analytics
Brevo — email communications

We do not sell your personal data to any third party.

How long we keep your data

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. CV documents are deleted within 90 days of service completion unless you request otherwise.

Your rights

Under UK GDPR, you have the right to access, correct, delete, or restrict your data. You may also withdraw consent or object to processing at any time. To exercise any of these rights, contact us at the address below.

Cookies

We use cookies to improve your experience and to power our advertising (Meta Pixel). You can control cookie settings in your browser at any time.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.